Privacy & Cookies
Cookies & Privacy Policy
Effective Date: 16.05.2023
Thank you for visiting our website. This Cookies & Privacy Policy explains how we collect, use, and disclose information when you use our website and the choices you have associated with that information.
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Information We Collect
1.1 Personal Information: When you browse our website or make a purchase, we may collect certain personal information, such as your name, email address, shipping address, and payment information. We use this information to process your orders, communicate with you, and provide the best customer experience.
1.2 Cookies and Similar Technologies: Like many websites, we use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files that are stored on your device when you visit our website. By using cookies, we can remember your preferences and tailor our website to your needs. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.
1.3 Log Data: Our servers automatically record certain information, including your IP address, browser type, referring/exit pages, and the date and time of your visit. We use this information to analyze trends, administer the site, track users' movements around the site, and gather demographic information.
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How We Use Your Information
2.1 Order Processing and Customer Support: We use your personal information to process your orders, ship products, and provide customer support. This includes communicating with you about your orders, resolving any issues or inquiries, and keeping you updated about the status of your purchase.
2.2 Marketing and Promotional Communications: With your consent, we may use your email address to send you newsletters, promotional offers, and updates about our products and services. You can unsubscribe from these communications at any time by following the instructions provided in the emails or contacting us directly.
2.3 Legal Compliance and Protection: We may disclose your personal information as required by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also use and disclose your information to protect our rights, privacy, safety, or property, as well as those of our customers or the general public.
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Data Security
We implement appropriate security measures to protect the personal information we collect. However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
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Third-Party Services
We may engage third-party companies and individuals to facilitate our website, provide services on our behalf, perform website-related services, or assist us in analyzing how our website is used. These third parties may have access to your personal information but are obligated not to disclose or use it for any other purpose.
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Your Choices and Rights
5.1 Opt-Out: You have the right to opt-out of receiving marketing communications from us by following the instructions in the emails we send you or contacting us directly.
5.2 Access, Correction, and Deletion: You have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this policy.
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Updates to this Policy
We may update this Cookies & Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
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Contact Us
If you have any questions or concerns about this Cookies &
Privacy Policy or our data practices, please contact us at:
SRL Bitco Be
Avenue Louise 486/5, 1050/Brussels
info@bitcobe.be
+32 471 55 79 42